As with many projects, there’s always room to continue developing on what’s created. With eroHealth, the following are some areas I’d like to further explore:
Conduct further user tests. Like most courses, this project was completed in a time crunch, and I didn't allocate enough time to properly test the hi-fidelity prototype. A key next step then, would be running further user tests to gather more comprehensive insight and validate components that weren’t present in the wireframes, such as the use of colours, iconography and illustrations.
Exploring the world of telehealth. Telehealth was always an idea I was curious to explore for the solution. However, it was clear from the research that users greatly required access to onsite care. This then meant that in-person support had to be prioritized before diving further into other forms of care, such as remote services. Given more time though, I’d like to see how telehealth could be integrated into the existing solution, especially as remote care continues to gain more use and popularity.
Connect with clinics and healthcare providers. While much of the solution has focused on the patient experience, I am interested in seeing how it fares from the perspective of healthcare providers. By testing the current solution with those working at the frontline in the sector, I can likely get a more expert and industry-based take on the product. And ultimately explore how the solution can better fit into the existing healthcare system and workflows dedicated to patient care.
Lessons & Takeaways
As one of my earlier projects in this field, eroHealth allowed me to put what I had learned about design thinking into practice.Thanks for reading! Head back home here →
One of my key takeaways from this experience, is recognizing the importance of designing with constraints in mind. Whether its constraints with time, resources, or the needs of a user, it’s through these limitations that often lead to more intentional and focused outcomes. I also came to learn that it’s okay to draw ideas from existing solutions and products that are working well. And that innovation doesn’t always have to mean creating something radically different, but rather a process of refining and expanding on what’s already working.
More importantly, I became more familiar with the practice of change in design, by being less attached to ideas and open to experiment and iterating frequently.